BHM can assist in creation of practical documentation.
When creating manuals, staff input, corporate culture
and legal concerns need to be expressed clearly.
A manual must underscore expectations, ultimately
providing foundation for consistency in service on
which to build beyond expectations.
Documentation must be organic throughout its life,
revisited and adapted - a work in progress.
Boutique Hotel Management offers:
Development of outlet operational manuals
Reviews and systems for review of documentation
Documentation in unique properties needs to reflect
the nature of the business and its creation requires
input from its intended audience.
|SALES & MARKETING|
|HUMAN RESOURCES||STAFF REVIEWS|
|READING ROOM||OPERATION MANUALS|
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